Need advice on how to get compensation for a focus group. Early February I completed a survey and was accepted into a user experience study paying $125 for The Food Network. The Recruiter (Winn Winn Research) asked for my name and stated a check will be mailed out a week after the study. Did the study, a week later I receive the check with my name is misspelled. Recruiter dodges my emails for a week then responds to send it back to the address on the check – Attention Ms. XX. I send it back with tracking and signature confirmation. A month later, no check. I call the check issuing company (TNS US LLC) and all the phone lines in Accounts Payable lead to dead voicemails. Reached a receptionist at that company and I’m told there is no Ms. XX working there. I’ve called and emailed the Recruiter about the issue and no response.
I’m not sure who is liable for the compensation – the Recruiter or the Check Issuing Company. It’s been over six weeks and it’s definitely soured my feelings on focus groups that offer delayed payment. No one wants to chase after major companies for beer money. What’s my best course of action here?
**TL:DR** Did a focus group, still have not received check compensation of $125. Both the recruiter and the check issuing company are unresponsive.