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[PSA] Circle Pay Is Closing On July 8, 2019

> We are writing to inform you that starting on **July 8, 2019**, the Circle Pay mobile and web apps will begin the process of discontinuing functionality, as well as support, for all worldwide customers. As a valued customer, who has been using this product to send and receive money, we would like to provide some critical information to help you navigate this change over the next few weeks and months.

> 

>**What do I need to do now?**

> If you have money in your Circle Pay account, we encourage you to cash out to your card or bank account immediately. Once your balance is zero, we will automatically close your account. Circle Invest, Poloniex and SeedInvest customers are not affected by these changes.

> 

>**What is the timeline?**

>**July 8th, 2019:** Adding money and sending money will be disabled. You will only be able to cash out funds back to your card or linked bank account.

>**September 30th, 2019:** We will fully discontinue all support for Circle Pay. You will not be able to log into the product or access your account. We encourage you to cashout before this date.

 

####I know a lot of users use Circle for Prolific cash outs. Make sure to empty your accounts and switch your payment method guys!

10 thoughts on “[PSA] Circle Pay Is Closing On July 8, 2019

  1. I picked out the important stuff for the post above, but in case anyone is curious, here is the full email:

     

    >We are writing to inform you that starting on **July 8, 2019**, the Circle Pay mobile and web apps will begin the process of discontinuing functionality, as well as support, for all worldwide customers. As a valued customer, who has been using this product to send and receive money, we would like to provide some critical information to help you navigate this change over the next few weeks and months.

    > 

    >**What do I need to do now?**

    >If you have money in your Circle Pay account, we encourage you to **cash out** to your card or bank account immediately. Once your balance is zero, we will **automatically close** your account. Circle Invest, Poloniex and SeedInvest customers **are not affected** by these changes.

    > 

    >**[CASH OUT TODAY](https://pay.circle.com/withdraw)**

    >  

    >**Why is this happening?**

    >Circle believes that the future of finance will be built on open blockchain technology and that global payments will become reality through fiat tokens and stablecoins such as US Dollar Coin (USDC).

    > 

    >Our goal of creating new global crypto financial services for people to store value, earn money and make payments in a seamless way will be through new wallet services throughout Circle’s products. Circle Pay clarified that vision over its successful 5-year lifespan, but it also largely relies on interfacing with the traditional financial system and untokenized fiat currencies. As such, we believe that it is appropriate to retire Circle Pay at this time. We will continue to work toward connecting every person on the planet through an open financial system built on crypto assets and blockchain technology through fiat tokens and stablecoins.

    > 

    >**What is the timeline?**

    >**_July 8th, 2019:_** _Adding money and sending money will be disabled._ You will only be able to cash out funds back to your card or linked bank account.

    >**_September 30th, 2019:_** We will fully discontinue all support for Circle Pay. You will not be able to log into the product or access your account. We encourage you to cashout before this date.

    > 

    >**Who to reach out to for help?**

    >If you have any questions about this process, please visit our [Help Center](https://support.circle.com/hc/en-us/categories/360001796831-Circle-Pay-End-of-Life) or email us at support@circle.com. Please note that we will be prioritizing support for customers cashing out to their bank or card effective immediately.

    >From all of us on the Circle Pay team, thank you for making our experience such a special one and for the lessons we’ve learned along the way to build an open and inclusive financial system. It would not have been the same without your passion and dedication to our product.

    > 

    >Thank you,

    >The Circle Pay team

    1. No.

      >Circle Pay mobile and web apps will begin the process of discontinuing functionality, as well as support, **for all worldwide customers.**

      1. Yep – I saw that this morning, and immediately sent a message to Prolific asking if they have any plans to come up with a different no-fee option, since Paypal from Prolific charges pretty non-trivial fees to cash out. Hopefully they will, or they’ll just suck it up and eat the Paypal fees themselves since we no longer have another choice, if we’re really lucky.

        I can’t think of any other reason I’d use Circle Pay, anyway – for normal purposes, it does the same thing as Venmo, but not as conveniently.

        1. I’ll be sending them a message as well. Maybe if enough people message they will make an effort to find a fee free cash out service or pay the fees themselves.

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